While many renters are choosing to contact the leasing office through live chat on Apartments.com, this new method of communicating is not replacing the number of phone calls and emails being received ...

In a recent webinar called “Tips to Soar this Leasing Season,” Amy Kosnikowski Dilisio, principal, Quintessential Marketing and Training, provided tips for leasing agents to best convert prospects ...

Forbes contributors publish independent expert analyses and insights. Jeffrey Steele has been a freelance writer for one-third of a century. It’s an all-too-familiar problem. Seeking an apartment, a ...