The concept of continuous improvement (CI) and—more specifically under the umbrella of CI—programs such as total productive maintenance (TPM), world class manufacturing (WCM), and lean are certainly ...

Organizations are increasingly utilizing artificial intelligence (AI) to support their decision-making. It’s enabled them to be more proactive rather than reactive, predicting and eliminating areas of ...

TechTarget defines a digital twin as "a virtual representation of a real-world entity or process" that "functions as a proxy for the current state of the thing it represents ... in the early stages of ...

Is the smart use of process intelligence the best route to digital transformation? BMW Group thinks so. Over the last eight years, the €155-billion ($US167-billion ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...

Thirty years ago, when I studied industrial engineering, my professors drilled a fundamental principle of operational excellence into me: Never automate a bad process. Their logic was simple. By ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

As businesses reimagine every facet of their operations to become customer-centric digital enterprises, process governance is becoming the strategic “mission control” that enables those businesses to ...