SLM provides a holistic approach to service management, touching every aspect of customer service. As service operations have become more complex, and more important to the enterprise bottom line, ...

Automate workflows, maintain compliance, and make faster, data-driven decisions in a single, integrated system.

Listen to the podcast. Download the podcast. Find it on iTunes/iPod and Podcast.com. Sponsor: Hewlett-Packard. Read a full transcript of the discussion. When people think of Software as a Service ...

Many small businesses lack the IT expertise needed to optimize IT asset management and spending. That’s where partnership ...

Agentic AI advancements in ServiceMax AI accelerate work order execution and enable improvements in first-time fix rates Agentic AI advancements in Servigistics expand AI-driven intelligence for ...