Solution providers have spent countless hours building remote-access solutions that give equal weight to security, functionality and ease of use, but in many cases this balance is impossible to ...

Remote desktop software is a critical tool for any IT support team. It enables IT technicians to connect to any remote desktop or device to quickly stop cyber threats and perform maintenance. For this ...

Sure, I could write a whole How-To on rolling your own “Back To My Mac.” It involves port forwarding, obtaining a Dynamic DNS, blah blah blah. Or you could use the iPhone app LogMeIn Ignition [iTunes ...

I need help choosing a good remote access program. I would be using it to help various family/firends (read: my grandmother and others)fix their computer since they are not the most tech-savvy.

LogMeIn, a company that specialises in remote support technology, is currently demonstrating its support for the Android platform at Mobile World Congress. Rescue+Mobile for Android allows IT support ...

LogMeIn's Instant Shredding service, due out early next year, enables users to have their data encrypted or deleted if their notebook PC is stolen or lost, said Michael Simon, CEO of the Woburn, Mass.

I support someone who uses a Windows 10 PC. I'm royally tired of Teamviewer constantly kicking me off the connection when I'm trying to fix his PC. Without warning. What is a good, free tool to do ...