You may have heard about the benefits of consolidating help desk instances, from increasing your support team’s efficiency to enhancing the global customer experience. But are these advantages worth ...

Software is called "multi-tenanted" if a single instance can serve multiple tenants, and multi-tenancy is often referred to as an application "architecture." Cloud-native technology is challenging ...

We have a server-based application where I work (server is running Windows 2000 Server), and the application prints through printers that are set up on the server. We just got new printers (networked ...