Improving the communication skills of clinicians and nurses builds rapport and trust with patients. Communication between staff and patients is a crucial component of patient experience at hospitals, ...

The coronavirus pandemic has had a profound effect on hospitals and care delivery, with skyhigh appointment cancellation rates and healthcare organizations having to pivot and quickly scale virtual ...

The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

Patient communication has never been more important. It has also never been more complex and challenging. The patient communication landscape continues to evolve, shaped by technological advancements, ...

Kimberly Kopecky, M.D., MSCI, a UAB surgeon specializing in high-risk abdominal procedures, created The Empathy Project to ...

Dartmouth medical student Nsomma Alilonu and Professor Thomas Thesen test the interactive voice component on their AI Patient Actor app, which allows students to practice talking to a simulated ...

Improve your communication skills to excel at work, ace interviews, and boost your confidence when negotiating salaries or ...

“It sounded really terrible. They went from finding five nodules in my lungs to saying there were 10 on each side.” In a research interview, this patient with metastatic lung cancer expressed distress ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. If you’re interviewing for a job, you’re likely to face ...

The AHRQ EvidenceNOW initiative, launched in 2019, implemented a comprehensive approach to help primary care practices reduce stigma and better serve patients who exhibit risky or harmful alcohol use.

Application of the ASCO Value Framework and ESMO Magnitude of Clinical Benefit Scale to Assess the Value of Abiraterone and Enzalutamide in Advanced Prostate Cancer Between June 2018 and January 2019, ...