A provider’s quality of communication with limited English proficiency (LEP) patients, even in the absence of full language concordance, can significantly improve the impact and perception of care.

Clear, consistent communication doesn’t just improve collaboration — it builds lasting trust throughout your business. Building trust across an organization has bottom line benefits. A PwC survey ...

A small business has no room for wasted effort, so why not keep the same standard in your communication? While it can seem straightforward, many organizations have inefficient modes and processes for ...

TOYOTA CITY, Japan — Toyota officials this week arrived at several recommendations generated by a panel of independent experts to improve quality assurance and related communications activities. The ...