When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

SALEM, Ore. (KTVZ) -- Oregon Attorney General Ellen Rosenblum is warning Oregonians about an emerging trend in tech support scams called remote access scams. In a remote access scam, a scammer tries ...

Remote and hybrid work environments come with a myriad of benefits for both employers and employees. Employees enjoy the flexibility that comes with working from home, and many employers have found ...

Vicinity, an Alaska-based managed service provider, and Remote Hands LLC ("Remote Hands"), a professional services marketplace connecting organizations with local technicians in remote communities, ...