Customer Contact Week, being held in Las Vegas this week, has evolved from focusing on hard-core contact centers to a broader customer experience event. This aligns with the ...
Experience management software Momentive, formerly known as SurveyMonkey, revealed new integrations between its CX data insights platform GetFeedback, Salesforce and Slack. These integrations are ...
Acxiom Salesforce Practice combines the strengths of Acxiom and RafterOne, enabling brands to activate insights across every cloud and touchpoint with a single partner Siloed data, disconnected ...
Through Salesforce AppExchange, customers can now easily discover and adopt Sidd Duo with the confidence of Salesforce’s trusted marketplace standards. The integration ensures enterprise-grade ...
In this week's CX newsbyte, acquisitions from Pega, Mailchimp and Verve, an update from Salesforce. All that and more from the world of customer experience. Pegasystems, which provides customer ...
BERLIN & BOSTON--(BUSINESS WIRE)--Signavio, a leading provider of business transformation solutions, today announced that Signavio Process Intelligence for Salesforce is now available on Salesforce ...
AIonOS has acquired a majority stake in Cloud Analogy, a Salesforce Summit Partner. While the financial details of the acquisition, such as valuation and projected revenue growth, remain undisclosed, ...
Leading this week’s CX and marketing newsbyte, BlueOcean launches a new API for third party access to analytics, Salesforce Adds to Digital 360 and more. BlueOcean, a company known for its platform ...
Salesforce has announced that it has signed a definitive agreement to acquire Apromore, a global leader in process intelligence software. The acquisition aims to enhance Salesforce’s capabilities in ...