Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...

The c-store operator initially launched a pilot program with Mashgin at 10 locations. "Our customers have quickly taken to love Mashgin's machines — and we've loved working with them," said Nancy ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

Target is testing a new self-checkout policy as retailers are finding the cashier-less technology can put off customers. At a handful of stores, Target has restricted self-checkout to customers buying ...

Walmart's rapid retreat from some of its most visible self-checkout experiments has turned a quiet store-level tweak into a defining moment for big-box retail. What looked like a one-way march toward ...