Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

Modern businesses and organizations are constantly confronted with the need for transformation. Whether it's adapting to emerging technologies, responding to market shifts or navigating unprecedented ...

This Collection supports and amplifies research related to SDG 3- Good health and wellbeing. The paradigms of action theory and control theory dominate both science and practice, based on the belief ...

Jedidiah 'Jedi' Alex Koh is the Founder of Coaching Changes Lives, Asia's leading Coaching Firm Specializing in Team Leadership Development. In the ever-evolving landscape of organizational learning ...

Systems thinking methods are increasingly valued in modern society, and there are many excellent books describing these methods (e.g., Jackson, 2000), but it is unclear from reading these books how to ...

Find out what it is for, how it works and why it’s so important for businesses. Systems thinking is fundamental to understanding complex environments and proposing solutions to the challenges of our ...