Effective leaders are tasked with developing the talents and skills of their team. A big part of achieving that goal is understanding, respecting and leveraging the cultural differences of your staff.

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. High-functioning teams don’t avoid conflict; they use it to ...

I had the good fortune to talk to Ellen Galinsky, the author of Mind in the Making, about her important insights about perspective-taking. Below is our conversation: 1. Why do you think perspective ...