In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

That helpful “Summarize with AI” button? It might be secretly manipulating what your AI recommends. Microsoft security researchers have discovered a growing trend of AI memory poisoning attacks used ...

In the fast-changing landscape of the health and wellness sector, businesses require more than generic solutions. They seek platforms that can evolve in accordance with their distinct vision, branding ...