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NiCE today announced that AOK Bayern, one of Germany's largest statutory health insurance providers, has successfully deployed NiCE CXone on the EU Sovereign Cloud, modernizing customer service for ...

Overview: Human-computer interaction is shifting toward voice gestures and brain signals for more natural control.Wearables ...

Some companies are proud of the fact they allow all or most of their workers to telecommute. And then there are other co ...

Viamericas, a leading provider of remittance and international money transfer services, has expanded its partnership with Bancolombia to enable remittance payments directly into Nequi, a digital ...

We are rolling on with CES 2026 coverage all week, and Lenovo has announced its new ThinkPad and ThinkBook lineup for this year.

We’re not just talking about fancy algorithms anymore; AI is actively changing how we interact with technology and how ...

Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US crypto exchange was arrested in India, months after hackers bribed customer ...

In further bad news for Meta's Quest VR headset series, Quest for Business is being wound down. It's further evidence of ...

Jabra has unveiled its flaship headset in the form of the Evolve3 Series which will come in on-ear and over-the-ear variants ...

Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in ...