Discover how customer-driven pricing sets prices based on perceived value and its impact on e-commerce, affecting consumer choices and competitive strategy.

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Many companies and organizations have in recent years cut back on the number of employees dedicated to support issues, believing that AI solutions can handle this task for more efficiently.

SaaS provider says layoffs target non-revenue roles as it retools priorities, with costs weighing heavily on near-term ...

Anastasija has spent more than three years as Vice President Sales and Marketing, where she played a central role in ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

HAMILTON, ONTARIO / ACCESS Newswire / January 21, 2026 / Linde Truck & Trailer, a trusted provider of heavy-truck ...

CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

HOUSTON, TX, UNITED STATES, January 20, 2026 /EINPresswire.com/ -- Fieldy Technologies has introduced Fieldy 2.0, a ...

That effort has new accountability levers and top-down support that can be helpful in driving change, CX leaders from the Office of Management and Budget said Friday.

Blink AI’s Dave Perry explains how dealerships can use AI in fixed ops to drive ROI, improve customer experience, and boost service efficiency.

Discover Budget Friendly HVAC Solutions in Orange TX Orange, United States - January 22, 2026 / AirTitan / AirTitan ...