Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

GOCare's platform is designed specifically for broadband service providers and integrates seamlessly with core operational ...

As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.

Long before Angelo Pizzo penned the scripts for two of America’s most iconic sports movies, he and his father would make the ...

A single mystery charge on a banking app is often the first visible crack in a much larger fraud operation. What looks like a harmless $35 debit or a test transaction can be the opening move in ...

Microsoft recently announced a civil lawsuit against RedVDS, a prominent cybercrime service responsible for stealing millions of dollars from high-profile targets. RedVDS exemplifies the growing ...

What does “great” AI actually look like in the service lane? Many dealers are still figuring that out. It’s not ...

Slowdown in rising cost-of-living set for December pause, say economists UK inflation could have ticked higher last month, as ...

AI has transformed how software development companies using .NET technologies deliver effective and efficient services to ...

Nationwide has launched a new call checker service to prevent impersonation scams, providing reassurance to customers that ...

Amazon recently launched Alexa Plus, a major AI-powered upgrade to its voice assistant. This new version brings significantly ...

Back in my early 20s, I used to joke that I’d know I was finally a real adult when I graduated off my family’s phone plan.