Many companies and organizations have in recent years cut back on the number of employees dedicated to support issues, believing that AI solutions can handle this task for more efficiently.

Black Hills Corporation ( BKH) Q4 2025 Earnings Call February 5, 2026 11:00 AM EST Good day, and thank you for standing by.

Channel executives on the CRN 2026 Channel Chiefs list were asked to describe their personal channel philosophy. From the ...

A Young Collision Center 2025 accomplishment is being celebrated across the Young Automotive Group — its reception of a ...

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

United Imaging, a global leader in advanced medical imaging and radiotherapy solutions, is pleased to announce that John Campbell recently joined the organization as Vice President of Customer Success ...

The most advanced organizations are using adversarial simulation to stress-test AI against edge cases, confusion, and hostile ...

Ingram Micro’s 2026 investments are in AI, distribution, Xvantage platform, services-led revenues and distribution partners, CEO Paul Bay explains.

Industry leaders are aligned on what drives success: earning customer trust through consistent reliability, quality and ...

Industry consolidation has commenced with gusto in the metal service center space. Just a few months ago, Ryerson announced that it purchased Olympic. Then, in mid-January, Worthington Steel announced ...

Boise Centre hosted 278 events and 170,812 attendees in 2025, operating near capacity. Consultants recommend expanding to 223,800 sq ft and adding a sports complex. Expansion could boost events and ...