A new partnership enabling Egyptian companies to consolidate front-office systems on an AI-native platform, unlocking ...

"Our special sauce is the prompt libraries, the eval suites, and the thousands and thousands of real-world examples that the ...

A great solution for internal IT service desks that adhere to ITIL ...

A lot of interesting technology has been revealed at the Consumer Electronics Show 2026 this week, but one of the strangest might be Razer's Project Ava, an AI-powered desktop companion. Razer ...

NEW YORK, NY, December 17, 2025 (EZ Newswire) -- This analysis uses G2 customer satisfaction data to compare seven desk booking platforms on three core dimensions: ease of use, ease of setup, and ...

Amazon's cloud unit on Tuesday announced AI-enabled software designed to help clients better understand and recover from outages. DevOps Agent, as the AI tool from Amazon Web Services is called, helps ...

Our employees are using the power of AI to accomplish their facilities-related tasks much faster with the Employee Self-Service Agent, built on Copilot Studio. Julie is a typical Microsoft employee, ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

Recently I let a houseguest use my office. An hour later I found her padding to the refrigerator wrapped in the cream-colored cashmere throw I keep draped over my chair. She helped herself to grapes ...

The massive 2023 cyber attack on Clorox can be traced to a negligent help desk employee at longtime contractor Cognizant, according to a new lawsuit filed by the company. Clorox is seeking a total sum ...