Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

Several decades and thousands of emails later, Naomi Baron can still pinpoint the moment she first encountered what has since become the cockroach of email openers—indestructible, omnipresent, and ...

Long before it became the beige wallpaper of modern communication, “I hope this finds you well” was a standard part of letter ...

Far be it from Miss Manners to suggest that any invitation go unanswered. But some items that use the form of invitations are actually ticket sales slips, and may be ignored by those not planning to ...

From the Department of Bizarre Anomalies: Microsoft has suppressed an unexplained anomaly on its network that was routing ...

Beth Brown was assigned to a major project at work when hardship struck. First, her 6-month-old daughter fell ill with COVID-19. A few days later, her ...

Email etiquette rules change as fast as technology—make sure you stay on top of them!