AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

According to licensed psychologist and wellness coach Dr. Melissa Ming Foynes, PhD, there are several key reasons why so many ...

Speakers at a high-level side event, held at the United Nations Headquarters Thursday, called for renewing commitment to the UN Charter, especially its provisions on peaceful settlement of disputes, ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

IT leaders share their best tips for getting out of the ‘order taking’ rut and becoming a trusted advisor to the business.

The well-attended event — a discussion on ‘UN Charter at 80: Reimagining Conflict Prevention and Resolution’ — was organized by Pakistan Mission to the UN and Global Peace Chain. it was moderated by ...

Holistic Bio Spa introduces its Medicine 4.0 framework, redefining regenerative healthcare with systems-based, ethically ...

RFID and IoT companies used NRF 2026 to showcase technologies aimed at improving retail and supply chain operations.

Delicate features, uneven surfaces, and extreme density make it difficult to manage probe force and ensure reliability.

CypressTel delivered carrier-neutral last-mile and internet access in China, combined with OneWAN SD-WAN across their HQ, data centres, and branches. This reduced their overall network costs, improved ...

IT help desk platform that helps you track and resolve technical issues from your employees. Additionally, as an Information ...