As a ServiceNow Build Partner, authID provides the integration for a secure, frictionless way for contact center associates to verify and authenticate the identity of the caller, enhancing trust at ...

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across ServiceNow-powered contact ...

Twilio and AEG, are growing their relationship with the launch of a new strategic, multi-year partnership. The deal will see ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time personalized experiences for today's leading brands, and AEG, the world's leading sports and live entertainment company, are ...

In today’s digital age, smartphone apps have become an inseparable part of everyday life. From tracking steps and monitoring ...

Websites that authenticate users through links and codes sent in text messages are imperiling the privacy of millions of ...

UAE’s big banking change for online card transactions / AI Generated Image If you’ve lived in the UAE for a while, the "ping" of an incoming SMS with a six-digit code has been the soundtrack to your ...

Google is planning to move away from sending six-digit authentication codes through SMS messages as a two-factor ...

A government investigation team said Monday that telecom operator KT is responsible for mishandling its femtocell mini cellular stations, which became the main loophole exploited in a series of ...

Short Message Service (SMS) has been around for decades, but it’s no longer just for personal chats. Today, businesses rely on texting to reach customers directly, promote products and share important ...

Instagram users are receiving unexpected password reset emails in social engineering attacks. Learn how to spot these scams ...

Though the emails were triggered by an 'external party,' Instagram's systems and user accounts remain secure, the company ...