Most people know how to be polite at a regular restaurant, but fine dining establishments come with a lot of unspoken rules.

An excerpt from Service Ready by Molly Irani details opening day at her Asheville, North Carolina restaurant, Chai Pani.

T o make good decisions on any question the public needs to be well-informed, something not so easily accomplished in America’s schools. That is a key point made by Michael Kent, a recently retired ...