In 2026, IT support is no longer judged by availability alone, it’s measured by speed, clarity and experience.

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

Explore the top NFT Ticketing Platforms turning live events into seamless, fraud-proof experiences using blockchain ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

IT leaders share their best tips for getting out of the ‘order taking’ rut and becoming a trusted advisor to the business.

Learn the benefits, risks, and smart next steps of outsourcing IT support to improve efficiency, reduce costs, and scale ...

If you’ve ever bought tickets for a concert, sporting event or show, you are likely all too familiar with the broken state of online ticket selling. Scalpers, using AI-powered bots and software ...

Organizing academic conferences requires more than generic event management tools. University departments face unique ...

The Online Event Ticketing Market is gaining strong momentum driven by increasing smartphone penetration, rising internet ...

Follett Software delivers intuitive, unified technology that helps K-12 educators and administrators streamline operations and improve student outcomes. A trusted partner to more than 70,000 schools, ...

The firms that treat agentic AI as a chance to rebuild the software factory and rewire how work gets done will likely extract ...

Xleger is delighted to announce its latest native integration offering, which supports the arts, venues, and hospitality sector through our new partnership ...