Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more ...

A great solution for internal IT service desks that adhere to ITIL ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

Someone is sending hundreds of pointless emails to people, using Zendesk's ticketing system.

Gilbert Gee and Annie Ro depict systemic racism as the hidden base of an iceberg 10 (see illustration in online appendix exhibit 1). 11 The iceberg’s visible part represents the overt racism that ...

A no-frills ticketing solution that's totally free ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

As the new year looms large, new laws do too across the United States. California has several that specifically address drivers, riders, and others, including autonomous vehicles, who share the road.

Hackers began exploiting an authentication bypass vulnerability in SmarterTools' SmarterMail email server and collaboration tool that allows resetting admin passwords. Microsoft will soon add new ...

Health policy is the set of decisions and plans, developed by governmental or nongovernmental agencies, designed to promote specific health-care objectives. Policies can be directed at individuals, ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. I’ve been writing and ...

Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Thomas J Catalano is a CFP and Registered Investment Adviser with ...