Amazon looks to support a more collaborative programmatic ecosystem now that the APS Prebid adapter is available for open ...

APIs power everything from internal systems to customer-facing products, but managing them at scale is no longer ...

Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives'. Whilst it might seem like they have your best interest at heart, it could ...

Call of Duty: Black Ops 7 launched last year to become the best-selling game of November in the U.S. by dollar sales. That's a pretty good showing, right? If you're still looking to pick up the new ...

Growth at Amazon's cloud computing segment is reaccelerating. Advertising services is the fastest-growing division within Amazon. Yet, the tech giant's stock is at the same valuation level as its ...

We may receive a commission on purchases made from links. If you've brought an Amazon Echo device into your home, you're likely amazed by how convenient voice-activated tech can be. These smart ...

Senators Richard Blumenthal, Edward Markey, and Elizabeth Warren said they were "extremely troubled" by Amazon offering vehicles with unresolved recalls. In their December 22 letter, they warned that ...

SEYMOUR, Ind. — Amazon Prime is working to restore consistent delivery to people who live in the 47274-zip code, after many complaints and the creation of a Facebook page demanding delivery ...

The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon Connect’s pricing model encourages companies to experiment with different AI deployments. “If you're saying, ‘I know I can get some benefit of AI, but I'm not sure how much, so I need to do an ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...