Change management deals with how changes to the system are managed so they don't degrade system performance and availability. Change management is especially critical in today's highly decentralized, ...

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Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

In any highly engineered operation, it is typically assumed that a well-developed process for overseeing and documenting any changes to the operation is firmly in place. Most would even assume that ...