People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims ...

Jabra has unveiled its flaship headset in the form of the Evolve3 Series which will come in on-ear and over-the-ear variants ...

The Canada Revenue Agency (CRA) is hiring in Ontario, and no university degree or college diploma is required. Plus, you can ...

Some companies are proud of the fact they allow all or most of their workers to telecommute. And then there are other co ...

Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US crypto exchange was arrested in India, months after hackers bribed customer ...

The FBI recently raided the home of a Secret Service agent on Vice President JD Vances detail in an alleged tax and wire fraud case involving millions of dollars in donations and grants. In the ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more ...

A federal judge has allowed most claims in a senior Secret Service agent’s lawsuit alleging a hostile workplace, retaliation, and discrimination to move forward despite Department of Homeland Security ...

Many have negative associations when it comes to customer service provided by artificial intelligence, but Chetan Dube insists it can be done right. The 59-year-old billionaire AI pioneer is the CEO ...

Reaching out to customer service can be frustrating, especially after long hold times or a messed-up order. But the person answering your call isn’t the one who caused the issue—they’re the one trying ...

Valve has announced three new Steam hardware products, which will all be shipping out in early 2026. Next year will see the launch of a new Steam Controller, a Steam Machine for PC gaming, and the ...

As organizations rapidly adopt AI assistants and autonomous agents to streamline workflows and boost efficiency, they may be unwittingly expanding their attack surface. AI agents, whether embedded in ...