Cybercriminals are abusing a widespread lack of authentication in the customer service platform Zendesk to flood targeted email inboxes with menacing messages that come from hundreds of Zendesk ...

One great thing about modern technology is the ability to color match paint. Sure, there are a lot of other great advancements, but it’s pretty cool to be able to take an item to a hardware store, ...

CEDAR RAPIDS, Iowa (KCRG) - A Cedar Rapids Hy-Vee employee is being recognized for outstanding customer service with the company’s top honor Tuesday. Terry Fisher has been a meat cutter at the ...

Add Yahoo as a preferred source to see more of our stories on Google. NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on ...

WTF?! Across the United States, consumers are confronting a new kind of obstacle when seeking help from companies and government agencies: a maze of automated systems, endless wait times, and ...

This past school year, a parent reached out to me. In our very first communication, she threatened to go to the school board if I did not locate an assignment that we later discovered her child had ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

SAN FRANCISCO, June 23 (Reuters) - Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued ...

Ryobi has won over DIYers, tradespeople, and casual tool users alike with a host of handy tools over the years, making it possible to build an expansive neon green arsenal. Throughout the history of ...

DALLAS, TX, UNITED STATES, June 8, 2025 /EINPresswire.com/ -- XMPro, a leading provider of industrial AI and intelligent business operations solutions for asset ...