Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

"We've been very clear about where we're taking Simpro," said Fred Voccola, Chairman and CEO of Simpro Group. "We're building the world's first and only AI-first operating platform for the trades.

SANXIAN CULTURAL CREATIVE PARK, DUYUN CITY, GUIZHOU PROVINCE, CHINA, January 16, 2026 /EINPresswire.com/ -- Driven by ...

Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

These are among the trends some of the biggest technology CEOs have said to expect from AI in 2026 and how they are enabling ...

Planview (R), the leading platform for Strategic Portfolio Management (SPM) and Digital Product Development (DPD), today announced strong 2025 momentum, driven by significant customer growth, AI ...

SS Support Network provides round-the-clock inbound and outbound call center services across the United States, ensuring no missed calls, no service gaps, and no disruption to patient care. Every call ...

Since 2024, Karl Benjamin Wilkins has served as the West regional director of operations for the Virginia Department of Motor Vehicles. As an African American man growing up in Richmond, Virginia, he ...

In our recent blog, we introduced how the Quality Evaluation Agent elevates support excellence by bringing automation, consistency, and intelligence to quality assessments. Now, let’s dive deeper into ...

At its AI Summit last week, customer experience vendor Zendesk announced a broad set of enhancements to its AI capabilities, ranging from autonomous voice AI agents and a copilot for service admins to ...