The first big shift is from capacity to outcomes. Clients are rightly less impressed by volume promises and more focused on ...

New report examines how artificial intelligence is reshaping outsourcing models, workforce demands, and service ...

Enterprise operations are adding automation faster than they are rebuilding the execution systems underneath, leaving manual steps, fragile handoffs, ...

IBEX Q2 2026 earnings call recap: 17% revenue growth, AI leadership, HealthTech surge, India expansion, and raised guidance.

Valoroo reveals how its training academy builds world-class offshore logistics talent, driving surging popularity among ...

The Philippine workforce is undergoing a profound transformation driven not merely by technological advancement but by the seamless integration of digital ...

The beginning of 2026 presents corporations with a new opportunity to focus on strategies that ensure continual profitability and long-term growth. While emphasizing efficiency and productivity are ...

Nicaragua Has Earned Five Great Place to Work Certifications, Underscoring Its World-Class Workplace Culture and Employee Experience ...

ParaScript, an AI-powered document processing company, announced the launch of its Professional Services division, a dedicated team focused on helping customers deploy, integrate and optimize ...

Even as IT and Business Process Association of the Philippines president and chief executive officer Jack Madrid remains ...

Federal prosecutors have unveiled a large-scale health care fraud that allegedly siphoned over $10 million from Medicare and Burhan Mirza ...

The IT & Business Process Automation is cautiously optimistic over growth in 2026, with the industry projected to generate $42 billion in export revenues and hit 1.97 million full-time employees ...