The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
239.7K viewsApr 8, 2013
Shorts
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
0:16
45.3K views
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist
Network Educative
ONLINE TECHNICAL SUPPORT AND SERVICE
0:13
8 views
ONLINE TECHNICAL SUPPORT AND SERVICE
S S ONLINE REPAIRING
Technical Support Pranks
Prank Calling Phone Scammers.. ft. Soup & Hyper
17:54
Prank Calling Phone Scammers.. ft. Soup & Hyper
YouTubeTranium
308.7K viewsAug 27, 2021
Prank Calling Tech Support Scammers.. ft. Soup
14:36
Prank Calling Tech Support Scammers.. ft. Soup
YouTubeTranium
182.9K viewsJun 7, 2022
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
17:59
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
YouTubeThe Hoax Hotel
343.6K viewsApr 5, 2015
Top videos
Free Online Technical Support Training Series: Introduction
17:14
Free Online Technical Support Training Series: Introduction
YouTubeJobskillshare Skills-Based
8.4K viewsApr 17, 2022
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.3M viewsJan 31, 2023
6 Great Tech Support Jobs from Home (How to Find Them and Get Started)
9:40
6 Great Tech Support Jobs from Home (How to Find Them and Get Started)
YouTubePaidFromSurveys
20.4K viewsApr 4, 2022
Technical Support Tips
6 Steps in a Successful Tech Support Session from the Customer Service Pros
5:35
6 Steps in a Successful Tech Support Session from the Customer Service Pros
YouTubeDon Crawley, Author of The
366 viewsNov 29, 2021
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
YouTubesoundtraining.net
89.7K viewsDec 8, 2012
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
25:58
🔥 Active Directory Training for Beginners | Help Desk and Technical Support
YouTubeSkillsBuild Security
333.2K viewsMar 22, 2022
Sponsored
Get Assistance Where You Are
www.justanswer.com
â–¼
Start Now
Free Online Technical Support Training Series: Introduction
17:14
Free Online Technical Support Training Series: Introduction
8.4K viewsApr 17, 2022
YouTubeJobskillshare Skills-Based Platform
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.3M viewsJan 31, 2023
YouTubeMy Lesson
6 Great Tech Support Jobs from Home (How to Find Them and Get Started)
9:40
6 Great Tech Support Jobs from Home (How to Find Them and Get …
20.4K viewsApr 4, 2022
YouTubePaidFromSurveys
UPDATED 2026! How to Contact Microsoft Support Live Chat
0:56
UPDATED 2026! How to Contact Microsoft Support Live Chat
8.5K viewsOct 30, 2024
YouTubeMiguel & Lucca Tutorials
Where Can I Find Online Help for Computer Problems?
3:04
Where Can I Find Online Help for Computer Problems?
3 views3 months ago
YouTubeAll About Operating Systems
How To Get Help from the Internet & Try to Quick Fix for PC Support | Common PC Issues
6:13
How To Get Help from the Internet & Try to Quick Fix for PC Support | …
58 views5 months ago
YouTubeTechnophilia
How to provide remote tech support? #pc #techtips #windows #pcrepair #pcrepair #repair #techsupport
1:14
How to provide remote tech support? #pc #techtips #windows …
68.4K views10 months ago
YouTubeMatt's Computer Services
0:40
Welcome to Microsoft Support | Microsoft
11.1K viewsApr 7, 2025
YouTubeMicrosoft Helps
3:01
Dell Online Diagnostics | Dell SupportAssist (Official Dell Tech …
2.4K viewsNov 2, 2024
YouTubeDell Support
9:36:43
Live Tech Support – I Fix Your Computer Problems! (Day 13)
256 views4 months ago
YouTubeJeffTheTroubleshooter
13:42
7 Best Helpdesk Software & Ticketing Systems for 2025 (Rank…
10.4K viewsNov 13, 2024
YouTubeBusiness Solution
0:57
HOW TO CONTACT GOOGLE SUPPORT LIVE CHAT 2026! (FUL…
5.9K viewsFeb 19, 2025
YouTubeLearn Vault
8:01
Top 5 Help Desk Software for Customer Services in 2025
7.2K views4 months ago
YouTubeBe Productive
5:14
The Ultimate Customer Support Platform Explained in 5 Minutes | …
1.5K views11 months ago
YouTubeText
1:04
How to Contact Microsoft Customer Service Fast & Reliable Support
1.4K views11 months ago
YouTubePaid Serve
0:30
How to Contact Geek Squad Customer Service | 24/7 Tech Sup…
730 views10 months ago
YouTubePaid Serve
0:31
Support Unlimited 30 - Best Technical Support Online
610 viewsDec 13, 2021
YouTubePC Matic
0:16
Microsoft Help and Support: How to Get Assistance for Your Microsoft …
31 viewsMar 23, 2025
YouTuberio ferdinand
5:23
Improving Your Customer Service Skills: A Guide for IT Professionals
8.5K viewsMar 19, 2025
YouTubeDon Crawley, Author of The Compassionate Geek
4:45
How to Get Tech Support from Microsoft A Step-by-Step Guide t…
88 viewsSep 5, 2024
YouTubeBoogle Head
2:53
How to Chat with Amazon Customer Service
39.3K viewsDec 30, 2024
YouTubePixel & Bracket
6:13
Mock Call #21: Technical Support Sample Call
91.2K viewsMay 19, 2022
YouTubeJeline Bracamonte
16:23
Technical Support Interview Questions and Answers for 2026
16.6K viewsAug 28, 2024
YouTubeInterviewGuide
4:09
IT Support Basics: Getting Started in IT
109.5K viewsFeb 18, 2021
YouTubeCompTIA Explore
5:19
Find in video from 00:10The Problem of IT Support Jobs
Introduction to Technical Support Fundamentals from Grow with Go…
22.5K viewsDec 24, 2018
YouTubeCoursera
2:15
Find in video from 00:19Personal Tech Support
Personal Tech Support 24/7 | HP SmartFriend | HP
331K viewsJul 17, 2014
YouTubeHP
1:48
How To Contact Microsoft By Phone | Get Live Support (2025)
1.3K views8 months ago
YouTubePhone Transformer
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Tr…
89.7K viewsDec 8, 2012
YouTubesoundtraining.net
2:49
How Do You Troubleshoot Technical Issues? - Customer Support Coach
29 views8 months ago
YouTubeCustomer Support Coach
See more videos
Static thumbnail place holder